Security & confidentiality
Keralora is the counterparty of record on every trade. Buyers and sellers are not disclosed to one another at any point. That is a contractual commitment, not a setting.
- Counterparty confidentiality
- You contract with Keralora Inc. and with no one else. A buyer is never shown a seller's identity, and a seller is never shown a buyer's. Every document you receive — invoice, packing list, certificate of analysis — is issued by Keralora and carries no counterparty identity.
- Independent verification
- Every lot is tested by an accredited third-party laboratory before release. The certificate is issued against your specific lot and stays available to you for the life of the order — evidence you can check, not an assurance you have to accept.
- Controlled access to trade data
- Records of a trade are available only to the parties to that trade and to Keralora. We do not sell, share, or aggregate customer data, and we do not disclose the commercial terms of one counterparty to another.
Platform
The platform is maintained to current web security standards, dependencies are monitored continuously, and controls are reviewed on an ongoing basis. As a matter of policy we do not publish the specifics of our security architecture.
Reporting a vulnerability
Responsible disclosure is welcome. Write to [email protected] with the details. We acknowledge every report and keep you informed through to resolution.